7 Easy Ways to Fix Spotify not Working on Roku

coco's user avatar
October 26, 2023

With Spotify for Roku, you can enjoy all the music and podcasts you love, right here on the big screen. Flick through artist pages, albums, songs and playlists using your remote control, or with Spotify Connect on your phone or tablet. You can even switch between the two, for a totally seamless experience. Listen free, or go ad-free with Premium.

To find and install Spotify on your supported Roku device, open the Roku Channel Store by selecting Streaming Channels from your home screen, and then browse the Music genre or select Search Channels and search for ‘Spotify’. When you add the channel, it will appear at the bottom of the list of channels under Home on the main screen of your Roku device. 

How to fix Spotify not working on Roku?

1. Check whether you Roku supports Spotify

The most likely reason you are unable to see Spotify in the Roku Channel Store is that your Roku device does not support Spotify. To help determine if your Roku device supports Spotify, you will need to know the software version and device model. To find this information, go to your Roku device’s home screen and select Settings > System > About.

Spotify is supported on all Roku TV models and select Roku streaming players (models 3600 and above). The minimum required software version is Roku OS 8.2.

2. Update Spotify

Your Spotify app for Roku may be outdated, that’s why it’s not working. If the app hasn’t been updated in a long time, you may not be able to access the app’s features properly.

  1. Press the “Home” button on your Roku remote.
  2. Next, press the right arrow button on your Roku TV remote and select the Spotify app from the list of channels.
  3. Press the Asterisk button (*) on the Roku remote. A pop-up menu will appear on the screen.
  4. Select “Check for Updates”.
  5. If an update is found, the Spotify app will be updated.

3. Update Roku system

  1. Press the Home button on your Roku remote.
  2. Select Settings from the home screen.
  3. Click System – System update.
  4. Select Update Now to update your Roku device.

4. Remove Spotify and Add it again

Remove the Spotify channel from the Roku home screen by navigating to the channel tile, pressing the * key on your remote and choosing ‘Remove channel’. Then restart your device from Settings>System>System restart. Once your player starts up again, add the Spotify channel back once more.

After removing a channel, remember to restart your Roku to clear its memory before reinstalling the channel. Without the restart, you may not get a clean reinstall.

Depending on your Roku model and Roku version number you’ll find the System restart option under either Settings > System > Power or under Settings > System restart.

5. Clear Cache on Roku

  1. Turn on your Roku and press the Home button on your remote.
  2. Make sure that the Home option is selected on your Roku’s interface
  3. Now, do the following functions on your Roku remote.
  • Press the Home button 5 times.
  • Next, press the Up button.
  • Press the Rewind button 2 times.
  • Press Fast Forward 2 times.

Wait for 15 to 30 seconds. The Roku device will remove the cache & junk files and restart your Roku streaming device automatically.

6. Use your phone

Try logging in with the roku. While it is hanging, go to your smart phone on the same network and open spotify. On the app on the smart phone, look on the bottom for available devices. Your roku device will show up there. Select the roku device and then the login will move forward on the roku device.

How to listen to Spotify on Roku without Spotify app?

To avoid all kinds of Spotify issues on Roku, the best method is to download Spotify to mp3 and play the songs with Roku Media Player from USB drive.

Roku Media Player is a channel available for download through the Roku Channel Store. It may also be pre-installed on some Roku devices. Roku Media Player allows you to watch your own personal video files, listen to your music files, and view your photos using the Roku device’s USB port (if available) or by accessing a media server on your local network.

Pazu Spotify Converter is a professional Spotify music downloader for you to download Spotify songs, albums, playlists and podcasts to common formats including MP3, M4A, AAC, FLAC, WAV and AIFF with 100% original quality preserved. After downloading, all ID3 tags and metadata, including title, artwork, artist, album, and track number, will be retained. To learn how to download Spotify music to your computer with a free account, here is a quick and short tutorial you need to follow.

Key features of Pazu Spotify Converter:

  • Download Spotify songs, albums, playlists and podcast with either Spotify free or premium account.
  • Built-in Spotify web player, no Spotify app needed.
  • Download Spotify to MP3 in 320kbps.
  • Multiple output formats: MP3, M4A, AAC, FLAC, WAV and AIFF.
  • Keep all ID3 tags.
  • Rename Spotify songs with title, album, artist, etc.
  • Archive downloaded songs by album or artist.
  • Multilingual interface.

1. Run Pazu Spotify Converter

Download, install and run Pazu Spotify Converter on your Mac or Windows. Log in your Spotify account with the built-in web player.

spotify converter

2. Choose output format

Click the ” Options ” button on the top right corner. Here you can select output format (MP3/M4A/AAC/FLAC/WAV/AIFF), output quality, customize the output path, organize the output files in various ways, rename output files and more.

spotify song format

3. Select Spotify songs, albums or playlists

Select the songs, album or playlist you want to download. Spotify Converter will detect and display all songs. Uncheck the songs you don’t want to download if there are any. Click “Show All” icon to toggle “Hide Converted” on in case some songs have been downloaded before.

drag&drop spotify songs

4. Download and Convert Spotify Songs to Local

Click Convert button to start downloading the Spotify songs to your local computer.

remove Spotify DRM

5. Transfer Spotify mp3 songs to USB drive to play on Roku

Transfer the downloaded Spotify songs to USB drive. Roku Media Player supports drives that are formatted with the FAT16, FAT32, NTFS, EXT2, EXT3, and HFS+ file systems. Insert the USB device into the USB port on your Roku device. If Roku Media Player is not installed, you will be prompted to add it from the Roku Channel Store. If the channel is installed, an on-screen prompt will ask you to launch Roku Media Player.

Searching for content on your USB drive

  1. Launch Roku Media Player
  2. Select the icon for AllVideoAudio, or Photo
  3. On the Select Media device screen, make sure the icon for your USB drive is highlighted in the center of your screen
  4. Press Star star button on Roku remote on your Roku remote to display information about your USB drive.
  5. Select Scan

After Roku Media Player finishes building the database, you can perform a media search using the steps below.

  1. Select the icon for your USB drive
  2. Press Star star button on Roku remote on your Roku remote
  3. Select Search to access the Search screen
  4. Begin entering the first few letters of your search and available results will begin to appear. As you complete the word or phrase, results will narrow.
    • Note: Previous searches appear before you enter any text.
  5. Select a result to search for media on your USB drive. Results will be displayed in the current folder view.

After the database of content has been created, you can select Audio as the media type to see new folders appear at the top level on the navigation screen. When you select <by Genre><by Artist>, or <by Album>, you can view your audio content organized by the respective tags embedded in each file.