Spotify Wrapped 2023 Not Working – 8 Solutions to fix

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December 6, 2023

Spotify Wrapped has become an eagerly awaited year-end fixture. It reflects the music and other audio experiences you’ve had over the past year. 

While Spotify Wrapped is available for anyone with either a free or a Premium account, sometimes it can be hard to find. The 2023 Spotify Wrapped is accessible on the Spotify desktop, mobile app, as well as

On Spotify mobile app, you will find Your 2023 Wrapped displayed in the center of Home page. If you can’t find it on your device, type Search and see if it is under Picked for you.

You can find your Wrapped on your Spotify mobile app, with multiple banners, tiles and categories in the Home and Search sections, so it should be easy to spot. You can also find it manually by navigating to:

  • Search → 2022 Wrapped Hub Tile → 2022 Wrapped Hub → Wrapped entry point → 2022 Wrapped Data Stories
  • Search → Type ‘spotify:datastories:wrapped’ into search bar → 2022 Wrapped Data Stories
  • Search → Type ‘2022 Wrapped’ into search bar → 2022 Wrapped Hub → 2022 Wrapped Data Stories

On the desktop app, Your 2023 Wrapped will appear in the center of Home page. Click it and you can find “Your Top Songs 2023”, “Top Tracks of 2023 USA”, “Top Artist of 2023 USA”, “Top Groups of 2023 USA”, “Top Artists of 2023”, etc. Tap the heart icon to save the playlists o your library. Premium users can download the playlists for offline playback. 

After January 13, 2023, the 2023 Wrapped experience is no longer available. The Wrapped experience is available every year from early December through early January. will be redirecting you to your Top Tracks of 2023 playlist instead.

Can’t Access Spotify Wrapped? Here’s What You Can Do

1. Are you a new user?

You need to have streamed at least 30 tracks for over 30 seconds each, from 5 unique artists to get Spotify Wrapped. If you didn’t listen to Spotify during this period, you can still check out for this year’s local and global  highlights in audio.

2. Wrapped is not accessible in all regions due to varying criteria.

For some reason Spotify has decided to leave out a number of countries from being able to view their yearly end wrapped. There is no clear mention in the support page and when you go to contact their agents they simply say that wrapped is no longer given to your region even though almost all these countries recieved their wrapped last year. Countries include – Bahamas, Nepal, Pakistan, Sri Lanka, Brunei, Cambodia, Venezuela and some more countries…

3. Clearing cache

  1. Open the Spotify app on your mobile and tap on the gear icon at the top right-hand corner to open settings.
  2. Go to the Storage section.
  3. Tap on the Clear cache button.

4. Log out and log in again

  1. Open the Spotify app and tap on the gear icon at the right corner to open settings.
  2. Scroll down and tap on the Log out button. Tap Log out or yes when you see a pop-up asking if you want to log out.
  3. Once logged out, enter your credentials to log back in and check to see if you can access Spotify Wrapped.

5. Uninstall and reinstall the Spotify app

  1. Hold down Spotify app and tap on the uninstall option.
  2. To reinstall, head to the App Store or Play Store and search for Spotify. Once installed, log in with your credentials. After this, you can access your Spotify Wrapped.

Reinstalling the app also guarantees the latest version of Spotify.

6. Update Spotify to the latest version

On iOS

  1. Open the App Store.
  2. Tap your Apple ID image in the top right corner.
  3. Find Spotify, and tap UPDATE.

On Android

  1. Open the Google Play Store.
  2. Use the search bar to find Spotify.
  3. Tap UPDATE.


When an update is available, a blue dot appears next to the menu button in the top-right corner of the app.

  1. Click the blue dot icon in the top-right.
  2. Select Update Available. Restart Now.

7. Head for

When you open your Spotify mobile app — you should have an invitation to jump into your Wrapped report waiting for you. However, if for any reason you don’t, or if you chose to dismiss the invitation and then thought better of it later, you can get it back with a somewhat roundabout method:

Just go to your phone’s web browser and head for If you don’t have a Spotify app on your phone, you’ll be invited to download it. If you do, the app will open with your 2023 Wrapped invite front and center.

8. Swipe left on the top

After a few days and you have checked Your 2023 Wrapped, it will not be presented in the center. However, you can still access it by swiping left on the top and tap Wrapped.

How to download Spotify Wrapped 2023 to MP3?

Wrapped is just available if you’re online (wifi or cellular).

To download Spotify Wrapped 2023, you can try a smart Spotify music downloader — Pazu Spotify Converter. It is specially designed for both Spotify Free and Premium users to download all Spotify songs/playlists/albums for offline listening. It’s able to extract Spotify music and convert them to MP3, M4A, AIFF, WAV, FLAC and AAC. With Pazu Spotify Music Converter, you can easily enjoy any Spotify Premium feature within a free account forever. Now, let’s learn how to use Pazu Spotify Music Converter to download and convert Spotify songs with a free subscription from the following tutorial.

Key features of Pazu Spotify Converter:

  • Download Spotify songs, albums, playlists and podcast with either Spotify free or premium account.
  • Built-in Spotify web player, no Spotify app needed.
  • Download Spotify to MP3 in 320kbps.
  • Multiple output formats: MP3, M4A, AAC, FLAC, WAV and AIFF.
  • Keep all ID3 tags.
  • Rename Spotify songs with title, album, artist, etc.
  • Archive downloaded songs by album or artist.
  • Multilingual interface.

1. Run Pazu Spotify Converter

Download, install and run Pazu Spotify Converter on your Mac or Windows. Log in your Spotify account with the built-in web player.

spotify converter

2. Choose output format

Click the gear icon on the top right corner. Here you can select output format (AUTO(M4A)/MP3/AAC/FLAC/WAV/AIFF), choose output audio quality, customize the output path, organize the output files in various ways, rename output files and more.

spotify song format

3. Select Spotify music

Use the integrated Spotify web player to search the songs, album, playlist or podcast you want to download. Click the Add to list button to load all songs in the album or playlist, uncheck the songs you don’t want to download if there are any.

4. Download and Convert Spotify Songs to Local

Click Convert button to start downloading the Spotify songs to your local computer.

Once the conversion is done, you can find your Spotify songs downloaded as local files by clicking below folder button or directly going to the output folder you customized in the previous step.

Note: The free trial version of Pazu Spotify Converter enables you to convert the first three minutes of each song. You can remove the trial limitation by purchasing the full version.

remove Spotify DRM