Why does my Apple Music keep pausing? 8 Fixes to try

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December 6, 2023

Apple Music keeps pausing, how to fix the issue? Launched in 2015, Apple Music is a premium music streaming service with more than 100 million songs available to stream. It also hosts several free internet radio stations broadcasting 24 hours a day in over 160 countries worldwide.

If you’re an Apple Music user, you may have experienced issues with the app pausing or stopping playback unexpectedly. This can be frustrating, especially if you’re in the middle of enjoying your favorite songs or playlists. There are several reasons why Apple Music may keep pausing, and in this article, we’ll explore some of the most common causes and solutions to this issue.

Related: How to get Spotify for free?

1. Check internet connection

If you are streaming the music that is pausing, it is most likely buffering due to a weak network connection. You can connect to a stronger Wi-Fi network to resolve the behavior, or save the music to your device instead of streaming it.

Apple Music offers high-definition “lossless” audio, which streams over 9 megabits per second (Mbps). You’ll need an internet plan that’s at least 20 Mbps to handle these streams.

2. Turn lossless off

Apple Music lossless uses higher quality audio files than the standard AAC files, which results in larger file sizes and therefore requires more data to stream. This can cause buffering if you have a slow or unreliable internet connection. Additionally, lossless audio requires more processing power to decode on your device, which can also contribute to buffering or playback issues on older or less powerful devices.

To reduce buffering and ensure smooth playback, you may want to consider upgrading your internet connection or using a wired connection instead of Wi-Fi. You can also try reducing the quality of the stream or switching to standard AAC files instead of lossless. Finally, make sure your device and app are up-to-date and that you have enough storage space available for caching the audio files.

On iPhone or iPad

  1. Go to Settings > Music.
  2. Tap Audio Quality.
  3. Tap Lossless Audio to turn it on or off.

On Android

  1. Open the Apple Music app.
  2. Tap the More button the More button.
  3. Tap Settings.
  4. Tap Audio Quality.
  5. Tap Lossless to turn it on or off.

On Mac

  1. Open the Apple Music app.
  2. In the menu bar, choose Music > Preferences.
  3. Click the Playback tab.
  4. Under Audio Quality, select or unselect “Lossless audio” to turn it on or off. 

On HomePod

  1. On your iPhone or iPad, open the Home app.
  2. Tap the Home button .
  3. Tap Home Settings.
  4. Under People, tap your name.
  5. Tap Apple Music.
  6. Turn Lossless Audio on or off.

On Apple TV 4K

  1. Go to Settings > Apps.
  2. Select Music.
  3. Select Audio Quality.
  4. Select or deselect Lossless. Apple TV 4K currently doesn’t support Hi-Res Lossless (sample rates greater than 48 kHz).

3. Download the songs

Download songs to your device so you can listen to them even without internet connection. After you add music to your library, you can download it to your device to listen to offline.

4. Check if the songs are greyed out

Some songs or albums might be grayed out because they’re not currently available in Apple Music. 

5. Update your device

Update your iPhone or iPad 

  1. Back up your device using iCloud or your computer.
  2. Plug your device into power and connect to the internet with Wi-Fi.
  3. Go to Settings > General, then tap Software Update.
  4. Tap Install Now.

6. Update Apple Music

On iOS

  1. Open the App Store.
  2. Search for Apple Music.
  3. Tap Update if available.

On Windows

In the iTunes app on your PC, do one of the following:

  • Manually check for new versions of iTunes: Choose Help > Check for Updates.
  • Have iTunes automatically check for new versions every week: Choose Edit > Preferences, click Advanced, then make sure that “Check for new software updates automatically” is selected.

7. Play on one device or upgrade to Apple Music family

If you get below notice, it means you are playing Apple Music on more than one device. If you want to play Apple Music on just one device each time, you can subscribe to the individual plan. This plan allows you to access Apple Music on a single device at a time. If you need to play Apple Music on multiple devices at the same time, you will need to upgrade to the Apple Music Family Plan. This plan allows up to six people to access Apple Music on their own devices simultaneously. Each family member will have their own individual account, which means they can stream and download songs to their device, create their own playlists, and get personalized music recommendations.

To upgrade to the Apple Music Family Plan, follow these steps:

On Mac

  1. Open Music app and click Account – Upgrade to Family.
  2. Follow onscreen instructions.

On iOS

  1. Open Music app and tap Listen Now.
  2. Tap the profile icon on the top right corner.
  3. Tap Upgrade to Family Plan.
  4. Follow onscreen instructions.

On Windows

  1. Open iTunes app.
  2. Click Account – Apple Music – Upgrade to Family.

8. Turn off Low Data Mode

Disable Low Data mode on your iPhone or iPad. This feature restricts the amount of data that can be utilized by various applications, including Apple Music, over your cellular network or specific WLAN network. While this can be helpful in conserving data usage, it may cause Apple Music to pause intermittently if it’s consuming an excessive amount of data. By disabling Low Data mode, you can eliminate this potential bottleneck and allow Apple Music to fully access your network, ensuring smooth and uninterrupted playback of your favorite songs and playlists.

Select the type of plan you have below and follow the steps.

LTE/4G Cellular

  1. Go to Settings and tap Cellular
  2. Tap Cellular Data Options, then turn off Low Data Mode. 

5G Cellular

  1. Go to Settings and tap Cellular.
  2. Tap Cellular Data Options, select Data Mode, then turn off Low Data Mode.

Dual SIM

  1. Go to Settings and tap Cellular or Mobile Data.
  2. Tap one of your numbers.
  3. Turn off Low Data Mode.


  1. Go to Settings and tap Wi-Fi.
  2. Tap the Info button  next to the Wi-Fi network that you’re connected to.
  3. Turn off Low Data Mode.

How to play Apple Music with other music player?

If your Apple Music keep pausing often, the best way to solve this is to play Apple Music with other music player, such as VLC, QuickTime Player, Windows Media Player, etc. All you need to do is downloading Apple Music songs, albums and playlists to MP3 with Pazu Apple Music Converter.

Pazu Apple Music Converter lets you convert any copy protected Apple Music and iTunes songs you have in your library to MP3, AAC, WAV, FLAC, M4A, AIFF without any loss in quality. One of the distinguishing features of Pazu Apple Music Converter is that it can download and convert Apple Music at a really fast speed — almost 10 times faster than any other similar software. It is integrated with the Apple Music web player, so you can batch convert any Apple Music playlist or album to the format you choose without iTunes app. The following tutorial will show you how to download Apple Music to MP3 and get Apple Music for free. 

Step 1 Launch Pazu Apple Music Converter

Download, install and run Pazu Apple Music Converter on your Mac or Windows.

Apple Music Converter

Step 2 Choose output format

The default format is M4A in 256kbps. Apple Music Converter also supports MP3, AAC, FLAC, WAV and AIFF. Click the gear icon if you want to change output format or output folder.

Apple Music Converter settings

Step 3 Choose a playlist, artist or album you want to download

Follow the on-screen instructions to choose a playlist, artist, or album that you want to download.

add Apple Music songs

Step 4 Start to download Apple Music songs

Click “Convert” button to start downloading Apple Music songs, albums and playlists to mp3, so you can play them anywhere you want, even after cancelling Apple Music subscription.

convert Apple Music to MP3